We give back $1 from every purchase to causes close to our hearts. We give back $1 from every purchase to causes close to our hearts. We give back $1 from every purchase to causes close to our hearts. We give back $1 from every purchase to causes close to our hearts.

Shipping FAQ

Due to the nature of our supplier partnerships, bundled items may arrive in separate shipments. Rest assured, every product is intentionally selected and safely packed to deliver wellness with consistency and care.

We currently ship to the United States, Canada, Australia, and the United Kingdom. Additional regions may be added as our Twig & Tail community grows.

Domestic (U.S.) Shipping

How much is shipping within the U.S.?

Orders over $50: Complimentary shipping (5–8 business days)

Orders under $50: Starting at $4.95 based on weight and location

How long will my order take to arrive?
Most U.S. orders ship within 2–4 business days and arrive within 3–8 business days depending on location and service level.

International Shipping

Which countries do you ship to?
We currently ship to:

Canada

Australia

United Kingdom

What are the international shipping rates?

Region Standard (6–12 days) Express (3–7 days)
Canada $16.95 CAD $29.95 CAD
Australia $19.95 AUD $34.95 AUD
UK £16.95 GBP (est.) £29.95 GBP (est.)

Will I have to pay customs or import duties?
Some international orders may incur customs fees, taxes, or import charges depending on your country’s regulations. These are the responsibility of the customer.

Do you offer free international shipping?
Orders shipping from select fulfillment partners (e.g., Spocket) may qualify for complimentary shipping on purchases over $50. This will be clearly displayed at checkout.

General Info

Which carriers do you use?
We work with trusted carriers such as USPS, DHL Express, and fulfillment partners to ensure reliable and timely delivery.

How do I track my order?
Once your order ships, you’ll receive a tracking number via email.